EMCOR Group, Inc. Customer Solutions Center Chosen A Winner In United States Postal Service Supplier Awards Program
EMCOR's Customer Solution Center "Delivers" for the USPS
On behalf of EMCOR's Customer Solutions Center, Susan Rapp, Director (pictured in the center) receives the 2011 United States Postal Service (USPS) Supplier Performance Awards Program award at a ceremony held April 23, 2012 at the USPS Headquarters Building in Washington, D.C.. EMCOR's Customer Solutions Center has a 10-year contract with the USPS that covers all of its locations---nearly 32,000. Also pictured are Susan M. Brownell , Vice President, Supply Management, U.S. Postal Service (left) and Ronald A. Stroman, Deputy Postmaster General, U.S. Postal Service (right).
NORWALK, CONNECTICUT, May 4, 2012 - EMCOR Group, Inc. (NYSE: EME), a Fortune 500® leader in mechanical and electrical construction, energy infrastructure and facilities services for a diverse range of businesses, announced that its Customer Solutions Center was selected as the winner in the Supplier Excellence Award Category of the 2011 United States Postal Service Supplier Performance Awards Program. The Supplier Performance Awards Ceremony was held April 23, 2012 at the USPS Headquarters Building, in Washington, D.C.
EMCOR’s Customer Solutions Center has a 10-year contract with the United States Postal Service (USPS) that covers all of its locations---nearly 32,000.
EMCOR’s Customer Solutions Center was nominated by USPS professionals and received the award from the USPS for the supply chain management services it provided during 2011. Supply chain management services have been very successful in helping the USPS reduce costs and achieve its mission of providing effective and efficient mail service to the American public.
"EMCOR and its Customer Solutions Center are very honored and take immense pride in being recognized with this Supplier Excellence Award by the USPS,” stated Daniel Rodstrom, Executive Vice President, EMCOR Facilities Services. “We’re gratified for the confidence and satisfaction shown in our services and are committed to continuing and enhancing the quality of the work we provide. I particularly want to thank our many employees, whose dedication, skills, and abilities made this recognition possible."
Criteria applied for award selection included:
- Extraordinary contract compliance--Exceptional quality and/or on-time delivery performance.
- Supply Chain Management Bottom-Line Benefits--Contributor to USPS Supply cost reduction, cost avoidance, revenue generation, or operational performance improvement effort success. This included dollar amount realized and percent in relation to the contract or opportunity.
- Innovation--Benefits derived, beyond contract requirements, taking advantage of supplier capabilities and knowledge.
- Supply Chain Integration--Business plans aligned with USPS including supplier involvement in improvement projects with USPS.
- Extraordinary Postal Employee or Public Safety special achievement or awareness demonstrated.
- Extraordinary Benefits towards helping USPS achieve Environmental goals.
EMCOR’s Customer Solutions Center is a technical services center that employs online, real-time facilities management tools and technology to maintain and improve client building operations, significantly reduce costs, and increase efficiency across one or thousands of client locations nationally. The Customer Solutions Center--which operates 24/7/365--processes routine, emergency, and other work order requests; dispatches maintenance technicians for service and project work; and maintains a centralized database of service call responses, work orders, and other data. Using this information, the Customer Solutions Center benchmarks client facilities management performance against industry-leading databases of best-in-class buildings and facilities, which enables EMCOR to work with clients to pinpoint specific areas for improving operations."
About EMCOR Group, Inc.
A Fortune 500 company with estimated 2012 revenues of ~$6.0B, EMCOR Group, Inc. (NYSE: EME) is a leader in mechanical and electrical construction, energy infrastructure, and facilities services. A provider of critical infrastructure systems, EMCOR gives life to new structures and sustains life in existing ones by its planning, installing, operating, maintaining, and protecting the sophisticated and dynamic systems that create facility environments---such as electrical, mechanical, lighting, air conditioning, heating, security, fire protection, and power generation systems---in virtually every sector of the economy and for a diverse range of businesses, organizations and government. EMCOR represents a rare combination of broad reach with local execution, combining the strength of an industry leader with the knowledge and care of 170 locations. The ~26,000 skilled employees of EMCOR have made the company, in the eyes of leading business publications, amongst the "World’s Most Admired" and "Best Managed". EMCOR’s diversity---in terms of the services it provides, the industries it serves and the geography it spans---has enabled it to create a stable platform for sustained results. The Company’s strong financial position has enabled it to attract and retain among the best local and regional talent, to undertake and complete the most ambitious projects, and to redefine and shape the future of the construction and facilities services industry. Additional information on EMCOR can be found at www.EMCORGroup.com.
This release may contain certain forward-looking statements within the meaning of the Private Securities Reform Act of 1995. Any such comments are based upon information available to EMCOR management and its perception thereof, as of this date, and EMCOR assumes no obligation to update any such forward-looking statements. These forward-looking statements may include statements regarding market opportunities, market share growth, gross profit, backlog mix, projects with varying profit margins, and selling, general and administrative expenses. These forward-looking statements involve risks and uncertainties that could cause actual results to differ materially from the forward-looking statements. Accordingly these statements are no guarantee of future performance. Such risk and uncertainties include, but are not limited to, adverse effects of general economic conditions, changes in the political environment, changes in the specific markets for EMCOR’s services, adverse business conditions, availability of adequate levels of surety bonding, increased competition, unfavorable labor productivity and mix of business. Certain of the risks and factors associated with EMCOR’s business are also discussed in the Company’s 2011 Form 10-K and in other reports filed from time to time with the Securities and Exchange Commission. All these risks and factors should be taken into account in evaluating any forward-looking statements.
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